Privacy Policy & Cookies
Last updated: May 2026
Applies to: solunapaws.gr
Data Controller
The data controller responsible for personal data collected through this website is:
Soluna Paws Car Bar
Kissamos, Chania, Crete, Greece
Email: Eljanemot@gmail.com
Data We Collect
When you use the contact form, we may collect:
- Your name (if provided)
- Email address and/or phone number
- The message you send
This information is used solely to respond to your enquiry and is never shared with third parties for commercial purposes.
We also collect anonymous browsing statistics through Google Analytics, including:
- Number of visits and pages viewed
- Device type and browser
- Geographic region (country/city level)
- Traffic source (e.g. search engine, social media)
IP anonymisation is enabled where applicable, and we do not attempt to identify individual visitors.
Information submitted through contact forms is transmitted securely and used solely for communication purposes.
Cookies
We use the Complianz GDPR/CCPA Cookie Consent plugin for WordPress to manage cookie consent preferences and maintain compliance with applicable privacy regulations. Complianz stores users’ consent choices securely and allows visitors to update or withdraw consent preferences at any time.
This website uses the following categories of cookies:
Strictly Necessary Cookies
These cookies are essential for the proper operation of the website and cannot be disabled through the cookie banner.
Examples may include:
- Session cookies
- Security and functionality cookies
These cookies are typically deleted when you close your browser.
Analytics Cookies (Google Analytics)
Analytics cookies help us understand how visitors interact with the website by collecting anonymous statistical information.
Examples:
_ga_ga_*
These cookies may remain on your device for up to 2 years.
Google Analytics is loaded only after user consent has been provided through the cookie banner. Google Consent Mode may also be used to adjust Google services behaviour based on user consent choices.
Consent Preference Cookies
These cookies remember your cookie preferences and consent settings.
Examples:
cookie_consent
These cookies may remain active for up to 12 months.
You can accept, reject, or manage analytics cookies through the cookie banner displayed on your first visit. You may also delete or block cookies through your browser settings at any time.
Please note that disabling strictly necessary cookies may affect website functionality.
Legal Basis for Processing (GDPR Art. 6)
We process personal data under the following legal bases:
- Consent (Art. 6.1a GDPR) — for analytics cookies and optional tracking technologies
- Legitimate Interest (Art. 6.1f GDPR) — for essential website functionality and security
- Performance of a Request (Art. 6.1b GDPR) — for responding to enquiries submitted through the contact form
How Long We Keep Your Data
We retain personal data only for as long as necessary for the purposes described in this policy.
Retention periods may include:
- Contact form messages — up to 12 months from the last communication
- Google Analytics data — up to 14 months (configured in GA4)
- Cookies — according to the durations described in the Cookies section above
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
These measures may include:
- SSL encryption
- Secure hosting infrastructure
- Restricted administrative access
- Security monitoring and website protection mechanisms
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Hosting Provider
This website is hosted by Papaki (Top.Host / Papaki Cloud Services), which may process technical data such as IP addresses, server logs, and security-related information for operational, maintenance, and security purposes.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access — know what personal data we hold about you
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion of your data (“right to be forgotten”)
- Restriction — request limitation of processing
- Objection — object to processing based on legitimate interest
- Portability — receive your data in a structured, machine-readable format
To exercise any of these rights, please contact us by email. We aim to respond within 30 calendar days.
Third Parties & International Transfers
We use Google LLC (Google Analytics) as a data processor for analytics services.
Google may process data on servers located outside the European Economic Area (EEA), including in the United States. Data transfers are safeguarded through appropriate mechanisms such as the European Commission’s Standard Contractual Clauses (SCCs).
More information:
https://policies.google.com/privacy
We do not sell, rent, or share personal data with third parties for commercial or advertising purposes.
Contact & Complaints
For any questions regarding this Privacy Policy or your personal data, please contact:
Soluna Paws Car Bar
Kissamos, Chania, Crete, Greece
Email: Eljanemot@gmail.com
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA):
Hellenic Data Protection Authority (HDPA)
1–3 Kifisias Ave., 115 23 Athens, Greece
Phone: +30 210 6475 600
Website: https://www.dpa.gr
Updates to This Policy
This Privacy Policy may be updated from time to time to reflect legal, technical, or operational changes.
The “Last updated” date at the top of this page always indicates the latest version.
This policy complies with:
- General Data Protection Regulation (GDPR — EU 2016/679)
- Greek Law 4624/2019
